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Technology Insights

Western Sydney University relaunches ServiceNow platform, upgrades to New York

Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University's (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and ServiceNow...

City of Newcastle: Award-winning Smart City and Australia’s largest smart pole network

Innovative design and deployment delivers free public wifi and smart network of sensors and integrated technologies to collect real-time data. The City of Newcastle is the driving force creating a city-wide ecosystem for innovation and sustainability. Its Smart City...

CSA & ServiceNow Hosts Higher Education Showcase with Several Universities

Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...

CSA recognised as a Microsoft Gold Partner with several competencies

CSA has been recognised as a Microsoft Gold Partner in six competencies to drive Cloud, Datacentre, Mobility, Collaboration, Communications, Windows and Devices and more. There are rigorous requirements to meet each competency, with Microsoft verifying CSA's...

Highlights from Now at Work 2019

November 2019 saw over 2,000 people attend the annual ServiceNow Now at Work ANZ event in Sydney, where CSA also sponsored the Higher Education SIG lunch.   The CSA team spent the day in discussions and demonstrations with hundreds of attendees from across Australia,...

University of Newcastle goes live with ServiceNow for Financial Services

Congratulations to The University of Newcastle for their Financial Services go-live with ServiceNow. It was fantastic to see 50 people in the room from UON Finance and IT, ServiceNow and CSA to celebrate a successful collaboration between teams. Finance now has the...

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Case Studies

Western Sydney University relaunches ServiceNow platform, upgrades to New York

Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University's (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and ServiceNow...

City of Newcastle: Award-winning Smart City and Australia’s largest smart pole network

Innovative design and deployment delivers free public wifi and smart network of sensors and integrated technologies to collect real-time data. The City of Newcastle is the driving force creating a city-wide ecosystem for innovation and sustainability. Its Smart City...

CSA & ServiceNow Hosts Higher Education Showcase with Several Universities

Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...

University of Newcastle goes live with ServiceNow for Financial Services

Congratulations to The University of Newcastle for their Financial Services go-live with ServiceNow. It was fantastic to see 50 people in the room from UON Finance and IT, ServiceNow and CSA to celebrate a successful collaboration between teams. Finance now has the...

CEnet Goes Live with ServiceNow

Congratulations to CEnet - Catholic Education Network on their ServiceNow Go-Live! The domain separation project illustrates the power of architecting a single solution and scaling it across multiple dioceses – and supports their business strategy of hosting all...

NSW Resources Regulator goes live with ServiceNow

Congratulations to NSW Resources Regulator on their ServiceNow Go-Live! After the successful implementation of ServiceNow, NSW Resources Regulator has delivered significant transformation across their organisation. Well done to everyone involved, the cake and coffee...

CSA presents Modern Workplace case study at HP Evolution

This year Melbourne hosted HP Evolution 2019, attracting 800+ attendees to demonstrate and discuss new technologies, market trends and the transformation of the workplace. CSA were the only channel partner to present during the event, providing a case study and deep...

University of Newcastle celebrates another ServiceNow Go-Live

Congratulations to The University of Newcastle on the go-live of several ServiceNow modules - Ideation, Project Portfolio Management, Strategy Planning and Performance, Research Performance and Marketing. Following on from the go-live of their Shared Services Portal...

University of Newcastle and CSA partner to drive transformation and innovation

The University of Newcastle and CSA are excited to announce their strategic partnership to drive technology-led innovation across the university, and at the same time build regional IT capability. IT Services at the University of Newcastle has a strategy that is...

CSA and Microsoft Present at IT Aged Care Conference

CSA and Microsoft present Cloud Transformation Driving the Modern Workplace to the 250+ attendees at the annual ITAC Conference Late November 2018 sees the IT Aged Care (ITAC) conference visit the Adelaide Convention Centre for the annual event that attracts 250+...

CSA assists Long Service Corporation in GovDC migration

Congratulations to Long Service Corporation (LSC) on completing its journey to GovDC. After starting the journey to GovDC in 2016, LSC reached its destination in late September 2017. We are proud to have assisted LSC along the way, helping to deliver a number of...

Kordia commits to Enterprise Service Management and wins

CSA’s Stephen Bosworth and Kordia’s Business Improvement Manager, Ben Jackson presenting at the annual Service Management Conference in August 2017 CSA and Kordia are jointly presenting a case study at the 2017 annual itSMF Service Management Conference. It is a story...

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