Western Sydney University relaunches ServiceNow platform, upgrades to New York

Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release.

Western Sydney University’s (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and ServiceNow were there to celebrate the platform relaunch, which replaced a heavily customised version first built nearly ten years prior.

The spectacular go-live cake depicts Libertas, the Roman Goddess of Liberty, an icon of freedom to commemorate the WSU, ServiceNow and CSA partnership. The cake represents the upgrade to New York release and WSU’s liberation from customisations, gearing WSU for an exciting future on the platform of opportunity and innovation.

We are extremely proud of the Western Sydney University achievement and the role CSA played in helping deliver against an Enterprise Service Management vision. Well done to all involved. We can’t wait for many more celebrations in the future.

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