ServiceNow Release No-Cost Emergency Response Apps for COVID-19
In mid-March 2020 ServiceNow announced a customer case plan to support its public and private sector customers in managing the COVID‑19 pandemic. ServiceNow and their partner community are concentrating on providing support to customers as they focus on maintaining...
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A COVID-19 Update for CSA Customers
Last Updated: 8 April 2020 Dear Customer, The health of our people, customers and communities is our main priority. As a CSA customer, we want to update you on how we are actively monitoring and managing the novel coronavirus (COVID-19) situation. From 9 April...
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CSA Sponsors Surfest Women’s Pro 2020
CSA is proud to again sponsor the Surfest Women's Pro in 2020. The event is crowdfunded by 97 local businesses, ensuring that the prize money for women is the same as the men's competition. Surfest 2020 marks 35 years of the iconic Newcastle sporting event. This is...
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Western Sydney University relaunches ServiceNow platform, upgrades to New York
Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University's (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and ServiceNow...
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City of Newcastle: Award-winning Smart City and Australia’s largest smart pole network
Innovative design and deployment delivers free public wifi and smart network of sensors and integrated technologies to collect real-time data. The City of Newcastle is the driving force creating a city-wide ecosystem for innovation and sustainability. Its Smart City...
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CSA & ServiceNow Hosts Higher Education Showcase with Several Universities
Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...
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CSA recognised as a Microsoft Gold Partner with several competencies
CSA has been recognised as a Microsoft Gold Partner in six competencies to drive Cloud, Datacentre, Mobility, Collaboration, Communications, Windows and Devices and more. There are rigorous requirements to meet each competency, with Microsoft verifying CSA's...
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Highlights from Now at Work 2019
November 2019 saw over 2,000 people attend the annual ServiceNow Now at Work ANZ event in Sydney, where CSA also sponsored the Higher Education SIG lunch. The CSA team spent the day in discussions and demonstrations with hundreds of attendees from across Australia,...
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University of Newcastle goes live with ServiceNow for Financial Services
Congratulations to The University of Newcastle for their Financial Services go-live with ServiceNow. It was fantastic to see 50 people in the room from UON Finance and IT, ServiceNow and CSA to celebrate a successful collaboration between teams. Finance now has the...
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CSA Sponsors Local Government IT 2019
November 2019 sees us sponsor and exhibit at the annual Local Government IT conference in Coffs Harbour. This year we continue our support of the 20+ years of the Local Government IT. The event provides a forum for Local Government managers and support staff to...
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CEnet Goes Live with ServiceNow
Congratulations to CEnet - Catholic Education Network on their ServiceNow Go-Live! The domain separation project illustrates the power of architecting a single solution and scaling it across multiple dioceses – and supports their business strategy of hosting all...
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1000ks 4 Kids done and dusted – a life changing experience
After completing the 2019 Camp Quality 1,000 Ks 4 Kids ride, Danny Mortensen shares his life changing experience with us: Who would have thunk that 58 average people could do something so incredible. I certainly doubted myself during the lead-up training and...
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