Blog | CSA

CSA becomes Elite ServiceNow Partner

August 2020: CSA are proud to announce that we have achieved ServiceNow Elite Partner status. CSA joins only a handful of Australian-based companies who have reached the pinnacle of ServiceNow’s partnership program. CSA has reached the top tier for both Sales and...

SD-Branch – An Overview

In the first of a series of blogs exploring SD-Branch and its capabilities for the modern organisation, we delve into an overview of software-defined network architecture.

Time to Implement – Putting the Architecture in Place

In the third instalment of our SD-Branch blog series we highlight the 6-step approach our team of experts follows when executing a network implementation. Read it here:

Remaining Proactive through Optimisation and Simplification

So, you’ve completed a network refresh? Awesome, time to sit back and let it do its thing right? Not really. There are always opportunities for network optimisation and simplification. Read more in the final instalment of our SD-Branch blog series here.

The CSA Difference With SD-Branch – Importance of Design

For the second article in our series exploring SD-Branch, we discuss some of the challenges facing modern organisations, and the importance of defining a clear strategy and design architecture before diving into a network refresh.

ServiceNow Release No-Cost Emergency Response Apps for COVID-19

In mid-March 2020 ServiceNow announced a customer case plan to support its public and private sector customers in managing the COVID‑19 pandemic. ServiceNow and their partner community are concentrating on providing support to customers as they focus on maintaining...

A COVID-19 Update for CSA Customers

Last Updated: 16 July 2020 Dear Customer, The health of our people, customers and communities is our main priority. As a CSA customer, we want to update you on how we are actively monitoring and managing the COVID-19 pandemic. From Monday 6 July our staff will...

CSA Sponsors Surfest Women’s Pro 2020

CSA is proud to again sponsor the Surfest Women's Pro in 2020. The event is crowdfunded by 97 local businesses, ensuring that the prize money for women is the same as the men's competition. Surfest 2020 marks 35 years of the iconic Newcastle sporting event. This is...

Western Sydney University relaunches ServiceNow platform, upgrades to New York

Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University's (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and ServiceNow...

City of Newcastle: Award-winning Smart City and Australia’s largest smart pole network

Innovative design and deployment delivers free public wifi and smart network of sensors and integrated technologies to collect real-time data. The City of Newcastle is the driving force creating a city-wide ecosystem for innovation and sustainability. Its Smart City...

CSA & ServiceNow Hosts Higher Education Showcase with Several Universities

Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...

CSA recognised as a Microsoft Gold Partner with several competencies

CSA has been recognised as a Microsoft Gold Partner in seven competencies to drive Cloud, Datacentre, Mobility, Collaboration, Communications, Windows and Devices and more. There are rigorous requirements to meet each competency, with Microsoft verifying CSA's...

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