CSA Case Studies

University of Newcastle celebrates another ServiceNow Go-Live

Congratulations to The University of Newcastle on the go-live of several ServiceNow modules - Ideation, Project Portfolio Management, Strategy Planning and Performance, Research Performance and Marketing. Following on from the go-live of their Shared Services Portal...

University of Newcastle and CSA partner to drive transformation and innovation

The University of Newcastle and CSA are excited to announce their strategic partnership to drive technology-led innovation across the university, and at the same time build regional IT capability. IT Services at the University of Newcastle has a strategy that is...

CSA assists Long Service Corporation in GovDC migration

Congratulations to Long Service Corporation (LSC) on completing its journey to GovDC. After starting the journey to GovDC in 2016, LSC reached its destination in late September 2017. We are proud to have assisted LSC along the way, helping to deliver a number of...

Kordia commits to Enterprise Service Management and wins

CSA’s Stephen Bosworth and Kordia’s Business Improvement Manager, Ben Jackson presenting at the annual Service Management Conference in August 2017 CSA and Kordia are jointly presenting a case study at the 2017 annual itSMF Service Management Conference. It is a story...