by CSA | Oct 20, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Australian Rail Track Corporation (ARTC) has gone live with ITSM phase two, CMDB and IT Business Management with ServiceNow. This was a significant milestone to celebrate, given the successful collaboration across multiple states (NSW, SA and QLD) and two partners,...
by CSA | Sep 22, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Western Sydney University share their Digital Transformation journey with ServiceNow and CSA. After relaunching their ServiceNow platform and upgrading to New York, Western Sydney University (WSU) share insights from their Digital Transformation journey. After their...
by CSA | Feb 5, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University’s (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and...
by CSA | Dec 15, 2019 | Case Study, Government, Local Government, Managed Services, Partnerships, Success Stories, Technology Modernisation
Innovative design and deployment delivers free public wifi and smart network of sensors and integrated technologies to collect real-time data. The City of Newcastle is the driving force creating a city-wide ecosystem for innovation and sustainability. Its Smart City...
by CSA | Dec 4, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...
by CSA | Oct 29, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to The University of Newcastle for their Financial Services go-live with ServiceNow. It was fantastic to see 50 people in the room from UON Finance and IT, ServiceNow and CSA to celebrate a successful collaboration between teams. Finance now has the...
