by CSA | Mar 20, 2020 | Digital Services, General, Government, Higher Education, Local Government, Managed Services, Partnerships, Service Management, Technology Modernisation
In mid-March 2020 ServiceNow announced a customer case plan to support its public and private sector customers in managing the COVID‑19 pandemic. ServiceNow and their partner community are concentrating on providing support to customers as they focus on maintaining...
by CSA | Feb 5, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University’s (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and...
by CSA | Dec 4, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...
by CSA | Oct 29, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to The University of Newcastle for their Financial Services go-live with ServiceNow. It was fantastic to see 50 people in the room from UON Finance and IT, ServiceNow and CSA to celebrate a successful collaboration between teams. Finance now has the...
by CSA | Oct 10, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to CEnet – Catholic Education Network on their ServiceNow Go-Live! The domain separation project illustrates the power of architecting a single solution and scaling it across multiple dioceses – and supports their business strategy of hosting all...
by CSA | Apr 8, 2019 | Case Study, Digital Services, Partnerships, Service Management, Success Stories
Congratulations to NSW Resources Regulator on their ServiceNow Go-Live! After the successful implementation of ServiceNow, NSW Resources Regulator has delivered significant transformation across their organisation. Well done to everyone involved, the cake and coffee...
