by CSA | Apr 8, 2019 | Case Study, Digital Services, Partnerships, Service Management, Success Stories
Congratulations to NSW Resources Regulator on their ServiceNow Go-Live! After the successful implementation of ServiceNow, NSW Resources Regulator has delivered significant transformation across their organisation. Well done to everyone involved, the cake and coffee...
by CSA | Mar 20, 2019 | Case Study, Digital Services, Partnerships, Service Management, Success Stories
Congratulations to The University of Newcastle on the go-live of several ServiceNow modules – Ideation, Project Portfolio Management, Strategy Planning and Performance, Research Performance and Marketing. Following on from the go-live of their Shared Services...
by CSA | Feb 20, 2019 | Case Study, Digital Services, Managed Services, Partnerships, Service Management, Success Stories, Technology Modernisation
The University of Newcastle and CSA are excited to announce their strategic partnership to drive technology-led innovation across the university, and at the same time build regional IT capability. IT Services at the University of Newcastle has a strategy that is...
by CSA | Oct 31, 2017 | Digital Services, Partnerships, Service Management
Late October 2017 saw 1,600+ attendees from across Australia and New Zealand descend on Sydney for NowForum. CSA was a Gold sponsor and exhibitor, sharing hundreds of conversations and ideas on the day. The day was jam packed with key notes, case studies and four...
by CSA | Aug 17, 2017 | Case Study, Digital Services, Managed Services, Service Management
CSA’s Stephen Bosworth and Kordia’s Business Improvement Manager, Ben Jackson presenting at the annual Service Management Conference in August 2017 CSA and Kordia are jointly presenting a case study at the 2017 annual itSMF Service Management Conference. It is a story...
by CSA | Aug 7, 2017 | Digital Services, Managed Services, Partnerships, Service Management
As part of the MobileReach Field Service Expert Series, Brett Woods, Chief Executive Officer at CSA, was interviewed for his views on the market and what the future holds for Field Service Management. How are field service organisations using technologies to create a...
