Digital Services

Technology is fundamentally changing the way that all organisations operate. We recognise that every organisation is on a unique journey to digital – and we are here to help accelerate that journey.

Driving digital transformation by harnessing technology and innovation

The single largest theme that is common amongst ITOs globally is how to lead their business to digital – not just be the facilitator of it – but to genuinely transform customer experiences, monetise data, and open new revenue streams.

Driving digital transformation from within IT is only possible when it can generate operational balance to enable the time and budget to lead business initiatives. This means finding ways to reduce the burden of running traditional technology. The other crucial element is gaining the trust of the business to lead innovation.

Partner with a provider who can deliver true end-to-end, bi-modal services. They need to be able to run your traditional technologies for you, to allow you to focus on innovation. They should have a track record of engaging lines of business directly with digital services that leverage cutting edge, fast time to value technologies. This allows you to take the lead on innovating your business with technology, without the distraction of having to run your technology.

Service Management

Cloud Transformation

Data & Analytics

Why CSA?

We never fail to deliver the right solution. Where others talk, we deliver.

Enabler of two-speed IT. We can run your technology and help you innovate with technology.

Partner with technology leaders so you’ll always get best-in-class.

Projects

Years

Clients

Staff

Recent Blog Posts

ServiceNow Release No-Cost Emergency Response Apps for COVID-19

In mid-March 2020 ServiceNow announced a customer case plan to support its public and private sector customers in managing the COVID‑19 pandemic. ServiceNow and their partner community are concentrating on providing support to customers as they focus on maintaining...

Western Sydney University relaunches ServiceNow platform, upgrades to New York

Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University's (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and ServiceNow...

City of Newcastle: Award-winning Smart City and Australia’s largest smart pole network

Innovative design and deployment delivers free public wifi and smart network of sensors and integrated technologies to collect real-time data. The City of Newcastle is the driving force creating a city-wide ecosystem for innovation and sustainability. Its Smart City...

CSA & ServiceNow Hosts Higher Education Showcase with Several Universities

Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...

Highlights from Now at Work 2019

November 2019 saw over 2,000 people attend the annual ServiceNow Now at Work ANZ event in Sydney, where CSA also sponsored the Higher Education SIG lunch. The CSA team spent the day in discussions and demonstrations with hundreds of attendees from across Australia,...