Project Manager

Full Time
Posted 2 weeks ago

CSA is currently seeking a Project Manager to join our Project Management Team. Reporting to the Head of Consulting Services, the role involves the successful delivery of platform/software projects for our customers, however skills and experience in delivering infrastructure technology projects is also desirable. It encompasses the full range of project management responsibilities and skills, including:

  • Project initiation, including effective engagement of appropriate internal and external stakeholders and sound application of appropriate governance approach and controls to assigned projects in order to successfully transition projects from presales to delivery mode.
  • Preparing project and resource plans and implementation schedules that promote the efficient and successful delivery of projects.
  • Identifying, evaluating, monitoring, controlling and managing project risks and issues.
  • Identifying, applying and managing appropriate quality and testing for assigned projects.
  • Executing, monitoring and controlling projects against agreed plans and within identified governance arrangements and tolerances, and taking or managing appropriate corrective action as required.
  • Identifying and implementing opportunities to optimise resource utilisation and project schedule critical path in order to improve project profitability and achieve timely outcomes for customers.
  • Identifying and effectively managing project variations.
  • Effective communication with and timely reporting to project internal and external stakeholders.
  • Effective management of stakeholder expectations.
  • Management of procurement processes and supply arrangements relating to assigned projects.
  • Effective project cash flow management, including timely milestone claims and invoicing.
  • The sign off and closure of assigned projects in an efficient and timely manner. Smooth and timely transition to operations and support where required. The capture as required of lessons learnt and process improvements.
  • Contributing to the development and continuous improvement of CSA’s Project Management Team and wider consulting practice.


  • The ability to lead, motivate, empower and manage project teams, including geographically dispersed teams and resources. The ability to work well with, and within, large and diverse teams.
  • Platform experience in delivering ServiceNow, Salesforce, Microsoft or similar software projects
  • A proven track record of successfully delivering business software and application projects, including: large complex time critical projects on time and on budget.
  • A good mix of both Agile and traditional software development lifecycle (SDLC) projects experience, coupled with a pragmatic approach.
  • Strong analytical and problem-solving skills.
  • Proven ability to manage concurrent projects and tasks, with excellent time management skills, and the ability to work to tight deadlines and prioritise to meet conflicting demands.
  • The ability to provide attention to detail and the judgement and experience to know when to apply it.
  • Proven experience in the development, management and execution of test strategies and plans and user acceptance and completion certification processes.
  • Proven ability to manage uncertainty, risk and project variations.
  • Excellent interpersonal, verbal, written and communication skills and an ability to present and communicate clearly, confidently and concisely to and influence a wide range of internal and external stakeholders; across a range of organisational levels and sizes.
  • Proven relationship management, negotiating and influencing skills.
  • Proven experience and sensitivity to managing change within a business context.
  • Strong commercial experience and the ability to interpret and appropriately apply commercial and contract obligations.
  • A strong commitment to quality outcomes, continual improvement and excellence in customer service.

Essential Knowledge, Skills and Experience

  • Bachelor’s degree or equivalent in a related field
  • Project Management certification in one or more industry standards e.g. PMP, Prince2, Agile
  • 5 to 10 years Project Management experience
  • Commitment to the principles and practices of Equal Employment Opportunity and Work Health & Safety.

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