Providing trusted technology advice and implementation services to one-third of Australian Universities

CSA has extensive experience implementing complex software and infrastructure projects across the Higher Education sector. We know the your challenges intimately – and we are proven at delivering outcomes.

• Proven Experience – Certified personnel, projects delivered, satisfied customers
• Proven Technologies – Cloud, Mobility, Datacentre, Security and Enterprise Service Management platforms
• Proven Controls – Mature project methodologies and Service Management processes and systems

Our operational model is defined and fully mature, a result of over three decades of development and continual improvement. This model is underpinned by industry-leading customer service and long standing partnerships with enterprise grade technology vendors and service providers. By taking this approach we are able to ensure alignment with the specific needs of Higher Education institutions through the application of standardised and repeatable solution designs and implementations for the sector.

Enterprise Service Management for Universities

CSA’s Digital Services team specialises purely on the ServiceNow platform, with all teams member certified and qualified on the platform. Many of the team have joined after working for Universities and other Higher Education institutions. Collectively, the team has over 100 years’ of experience in the University sector, making us uniquely positioned with an intimate understanding and insights into the objectives and challenges of Australian Universities. This is the basis of our engagement focus with the Higher Education sector.

Partnering for Success

Why CSA for Higher Education?