Transforming Frustration into Communication

Call. Text. Collaborate. Connect.

ShoreTel is a leading provider of cloud, onsite, and hybrid business telephony and unified communications (UC) solutions. CSA can assist you to better understand how ShoreTel’s award-winning, brilliantly simple communications solutions can work for your organisation. ShoreTel consistently outperform the competition in customer satisfaction, customer loyalty, value, and lowest total cost of ownership.


  • Ramping speed, agility and performance
  • Flexibility, efficiency and productivity
  • The ability to customize CAPEX/OPEX investments for your business
  • Diverse ways to utilize the cloud
  • Scalability and consistency across countries, offices
  • Multimodal and natural communications
  • Flexible solutions that meet the needs of multi-generational employees
  • Intuitive, seamless communications across any device, from anywhere
  • The ability to grow systems incrementally using what you have today
  • Greater business intelligence for a more competitive edge
  • Integration with the business applications, processes and workflows you use today

Unified Communications

With ShoreTel, CSA can build you a phone system with unified communications (UC) built in, not bolted on. This means that we integrate all the key components for robust business communications—voice, email,  instant messaging, presence, calendaring, video and audio conferencing and desktop sharing—into one seamless package.


In today’s anytime, anyone, anywhere workplace, putting powerful collaboration tools in the hands of the workforce is essential to staying competitive. Easy to deploy, and intuitive to use, ShoreTel Connect collaboration harnesses the power and flexibility of brilliantly simple technologies to deliver full-featured collaboration tools – including instant messaging, reservationless audio conferencing, and multi-presenter desktop sharing.


Integrate smartphones, tablets and wearable devices into your phone system with the ShoreTel Connect mobility app. CSA can help enable businesses of all sizes to integrate their employees’ favourite smartphones and tablets with their existing phone system−securely, simply, and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network

Why ShoreTel with CSA?

Doing the Right Things. Doing Things Right.

  • CSA provides integrated, risk-tolerant solutions to help improve productivity through innovation
  • Authorised ShoreTEL reseller
  • Established in 1986 and ISO9001 endorsed for Quality Management since 1997
  • Government endorsed supplier on many local, state, and federal panels
  • Offer cost effective access to a broad portfolio of products and services
  • Right sized to deliver the perfect balance of agility and assurance
  • Engagements are ITIL, Prince 2 and/or MSP aligned
  • Private ownership ensures customers are our number one focus
  • National coverage with offices in Newcastle, Sydney and Melbourne
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