by CSA | Mar 9, 2021 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
In partnership with ServiceNow and CSA, Western Sydney University has delivered its second annual Western Virtual Hackathon. As part of ServiceNow’s NextGen Program, final year students from the University’s School of Business and School of Computer, Data and...
by CSA | Sep 22, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Western Sydney University share their Digital Transformation journey with ServiceNow and CSA. After relaunching their ServiceNow platform and upgrading to New York, Western Sydney University (WSU) share insights from their Digital Transformation journey. After their...
by CSA | Feb 5, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University’s (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and...
by CSA | Dec 4, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...
by CSA | Nov 18, 2019 | Digital Services, Higher Education, Partnerships
November 2019 saw over 2,000 people attend the annual ServiceNow Now at Work ANZ event in Sydney, where CSA also sponsored the Higher Education SIG lunch. The CSA team spent the day in discussions and demonstrations with hundreds of attendees from across Australia,...
by CSA | Oct 29, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to The University of Newcastle for their Financial Services go-live with ServiceNow. It was fantastic to see 50 people in the room from UON Finance and IT, ServiceNow and CSA to celebrate a successful collaboration between teams. Finance now has the...
by CSA | Sep 4, 2019 | Digital Services, Higher Education, Partnerships, Technology Modernisation
This year we return as a sponsor of ServiceNow’s Now at Work 2019 and Higher Education SIG lunch, held at the Sydney International Convention Centre on 14 November 2019 Now at Work, previously known as NowForum, is an annual ANZ event hosted and run by...
by CSA | Mar 20, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to The University of Newcastle on the go-live of several ServiceNow modules – Ideation, Project Portfolio Management, Strategy Planning and Performance, Research Performance and Marketing. Following on from the go-live of their Shared Services...
