by CSA | Mar 9, 2021 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
In partnership with ServiceNow and CSA, Western Sydney University has delivered its second annual Western Virtual Hackathon. As part of ServiceNow’s NextGen Program, final year students from the University’s School of Business and School of Computer, Data and...
by CSA | Dec 15, 2020 | Case Study, Cyber Security, Digital Services, General, Government, Higher Education, Local Government, Managed Services, Partnerships, Service Management, Success Stories, Technology Modernisation
The year 2020 has been a year like no other. The challenges of this year have only accelerated the adoption of cloud and digital technologies. Our team has had a relentless focus on delivering value as we lead our clients on that journey. Congratulations to everyone...
by CSA | Oct 20, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Australian Rail Track Corporation (ARTC) has gone live with ITSM phase two, CMDB and IT Business Management with ServiceNow. This was a significant milestone to celebrate, given the successful collaboration across multiple states (NSW, SA and QLD) and two partners,...
by CSA | Oct 7, 2020 | Digital Services, Higher Education, Partnerships, Technology Modernisation
Now At Work 2020 is going digital! And we return as a sponsor of the flagship annual ServiceNow event in ANZ on Thursday 15 October. In a somewhat ironic twist, the most anticipated digital transformation event each year in Australia and New Zealand has undergone its...
by CSA | Sep 22, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Western Sydney University share their Digital Transformation journey with ServiceNow and CSA. After relaunching their ServiceNow platform and upgrading to New York, Western Sydney University (WSU) share insights from their Digital Transformation journey. After their...
by CSA | Aug 26, 2020 | Digital Services, General, Partnerships, Service Management, Success Stories
August 2020: CSA are proud to announce that we have achieved ServiceNow Elite Partner status. CSA joins only a handful of Australian-based companies who have reached the pinnacle of ServiceNow’s partnership program. CSA has reached the top tier for both Sales and...
by CSA | Mar 20, 2020 | Digital Services, Partnerships
In mid-March 2020 ServiceNow announced a customer case plan to support its public and private sector customers in managing the COVID‑19 pandemic. ServiceNow and their partner community are concentrating on providing support to customers as they focus on maintaining...
by CSA | Feb 5, 2020 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Congratulations to Western Sydney University on relaunching their ServiceNow platform and going live with the New York release. Western Sydney University’s (WSU) latest go-live is a major milestone on their Enterprise Service Management journey. And CSA and...
by CSA | Dec 4, 2019 | Case Study, Digital Services, Higher Education, Partnerships, Service Management, Success Stories
Late 2019 saw the gathering of representatives from several Universities to showcase innovative use cases within Higher Education Paul Morgan from University of Wollongong shared insights into their CMDB maturity journey and Bryan Williams from Western Sydney...
by CSA | Nov 18, 2019 | Digital Services, Higher Education, Partnerships
November 2019 saw over 2,000 people attend the annual ServiceNow Now at Work ANZ event in Sydney, where CSA also sponsored the Higher Education SIG lunch. The CSA team spent the day in discussions and demonstrations with hundreds of attendees from across Australia,...
